CPRTEC.net Privacy Policy
We collect personal data to deliver training, manage course access, issue certifications, and provide customer support. We do not sell your personal data. This Privacy Policy explains what we collect, how we use it, how we protect it, and the choices you have.
CPRTEC.net is a trade name of AGDESMOND, LLC (New Jersey).
Contact
Office: 494 Summer Ave, Newark, NJ 07104
Phone: 844-927-7233
Email: info@cprtec.net
Support: support@cprtec.net
This Privacy Policy applies to personal data collected through our websites, online training platform, registration forms, communications, and in-person or on-site training administration where we collect information for enrollment, rosters, and certification.
We may collect the following categories of personal data:
- Identity and contact information: name, email address, phone number, mailing address, employer/organization, job title.
- Account and login information: username, password (stored in hashed form), account settings.
- Training and certification information: course enrollments, attendance, completion status, scores/assessments, skills check results (if applicable), certification status, certification identifiers, issue/expiration dates.
- Payment and transaction information: billing details and transaction records. Payment card data is typically processed by our payment processor and not stored by us.
- Communications: emails, support requests, chat messages, and call notes.
- Technical and usage data: IP address, device identifiers, browser type, pages viewed, timestamps, referring URLs, and similar analytics data.
- On-site logistics (as applicable): roster information, sign-in sheets, and accommodation requests.
We use personal data to:
- Provide access to courses and deliver training services
- Administer registrations, rosters, attendance, and skills verification
- Issue, validate, and manage certifications and credential records
- Process payments and maintain transaction records
- Communicate about scheduling, course updates, certification status, and support
- Improve our website, platform performance, and course experience
- Maintain safety, prevent fraud, and secure our systems
- Comply with legal obligations and respond to lawful requests
Depending on the context, we process personal data based on:
- Contractual necessity: to provide training and certification services you request
- Legitimate interests: to operate, secure, and improve our services
- Consent: for certain marketing communications or optional data collection
- Legal obligations: recordkeeping, tax, and compliance requirements
We may share personal data in the following situations:
- Service providers: vendors that help us operate our services (e.g., website hosting, learning management system, email delivery, analytics, payment processing).
- Certification and credentialing: where needed to issue, verify, or manage certifications.
- Business customers: if your employer/organization sponsors training, we may share enrollment and completion status with authorized contacts.
- Legal and safety: to comply with law, enforce our terms, protect rights and safety, or respond to lawful requests.
We do not sell your personal data.
We may use cookies and similar technologies to:
- Keep you signed in and maintain session security
- Remember preferences
- Understand website usage and improve performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
We retain personal data for as long as necessary to:
- Provide services and maintain your account
- Maintain training and certification records
- Meet legal, tax, insurance, and dispute-resolution requirements
Retention periods may vary depending on the type of data and the purpose for which it is used.
We use reasonable administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Opt out of marketing communications
To exercise these rights, contact us using the information in Section 2.
Our services are intended for adults and organizations. We do not knowingly collect personal data from children under 13 without appropriate consent and authorization. If you believe a child has provided personal data to us, contact us and we will take appropriate steps.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Questions or requests regarding this Privacy Policy:
Effective Date: 06-02-2025